LEADERSHIP STRENGTH AT FULL VOLUME: The Strength vs Overstrength Paradox

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

A senior leader walks into a team meeting (doesn’t that sound like the opening line to a joke!?), excited about his newly minted strategic vision, and confidently shares several decisions that he’s made. He offers a long list of ideas for reaction and execution, and he poses some powerful questions he wants answered. Each of these things is a quality leadership behaviour. So why does the room fall silent?

Chances are they’re not in awe; they’re overwhelmed.

This is a common occurrence in leadership, but it isn’t a villain story; it’s a visibility story – one that happens every day in organizations where well-intended leaders lean a little too far into their strengths. And the very qualities that earned them trust, promotions, and praise start to have the opposite effect.

This is the strength/over-strength paradox, and at its heart, it is a deceptively simple idea: a leadership strength, when overplayed, becomes a liability.

And yet, many leaders aren’t aware it’s happening until the damage is done. Why? Because they’re doing what’s always worked. Until it doesn’t.

WHY THIS MATTERS MORE THAN EVER

Trust in leadership is one of the strongest drivers of employee engagement and performance. And yet, in multiple global studies, more than half of employees say they don’t feel seen, heard, or understood by their leaders. That’s not just a gap – that’s a chasm! And in that chasm lurks the over-strength trap.

Think of your leadership as a soundboard in a recording studio. Every leadership attribute is an individual channel on the board:

  • strategic vision

  • decision-making

  • humility

  • communication

  • empathy

  • integrity

  • accountability

  • delegation

  • motivation

  • innovation

  • negotiation

  • change management

  • critical thinking

  • other (your unique leadership attributes)

When tuned just right, they create a harmonious mix. But push the fader too high on any one strength, and suddenly what was once inspiring becomes jarring. What was pleasing is now uncomfortable. What had been clear is now out of phase. And even though the other channels are set at the right volume, it can ruin the whole mix.

Let’s break it down using the graphic below, a snapshot of nine core leadership strengths (there are many others, some unique only to you!) Here’s what can happen when their volumes go unchecked.

STORIES FROM THE FRONT

Here’s where theory meets reality. These five short case studies are based on real coaching themes that have played out in boardrooms, team meetings, and one-on-ones. They showcase the human side of leadership; the moment where a well-meaning strength quietly shifts into overdrive, and the team dynamic shifts in response. If any of these stories feel familiar, you’re not alone – and you’re not off track. You’re just being invited to listen differently to your leadership ‘mix’, so you can make some adjustments, and tune your soundboard accordingly.

Case #1: The Strategic Visionary

Rajesh was known for his powerful strategic thinking. His colleagues described him as “the guy who could see around corners”. His head was typically five years ahead of the others on his team, who were still focused on Q1. His team was inspired... at first. But soon, they started feeling disconnected from the day-to-day realities. When asked what they needed to succeed, one team member quietly said, "I just need to know what I should be doing tomorrow." Rajesh had slipped into overstrength. His people felt abandoned in the present, trying to navigate the complexities on their own.

Case #2: The Empathetic Avoider

Marissa had developed a high level of emotional intelligence and compassion throughout her leadership career. Her people loved her warm personality; she was a great listener and genuinely seemed to care about them. She remembered birthdays, gave ‘free’ days off when they felt overwhelmed, and offered a soft shoulder to cry on when there was trouble at home. She also actively looked for developmental opportunities to offer each of her employees that would help them grow their careers. But when it came time to have hard conversations like missed deadlines, employee conflicts, or poor performance, she froze. Her empathy channel was so loud that it had drowned out her leadership accountability channel. She became avoidant, and slowly her team’s accountability eroded to the point that Marissa’s group developed a reputation for poor performance, which caused her top performers to look elsewhere, and made recruiting new employees difficult.

Case #3: The Humble Underdog

David was seen as a humble guy. He was always quick to credit his team for any successes and rarely took the spotlight. But over time, his unwillingness to take centre stage meant that he was invisible most of the time, which became a liability. Without the willingness to take up his full leadership space, the executive team couldn’t see his impact. David’s team, once proud of his modesty, started wondering if he lacked confidence in them – or in himself. It was an unnecessary distraction from the team’s mission and targets. Some became disengaged, while others tried to compensate by becoming more vocal (with uneven results). David’s humility had become an overstrength that muted his ability for bold influence, and his career stalled.

Case #4: The Delegating Ghost

Carla was an expert delegator. She understood delegation of authority thresholds and empowered her delegates to make decisions on her behalf and take action accordingly. She trusted her team and rarely micromanaged. But Carla wasn’t big on oversight. In fact, you could say she was allergic to it. Bored with mundane operational details, Carla preferred to live in the future, playing with strategic modelling and innovation trends. But without regular check-ins, guidance, and oversight, not only were projects veering off course and timelines slipping, but her people began to resent her, too. To her employees, Carla hadn’t delegated; she’d disappeared.

Case #5: The Motivational Machine

Jorge brought infectious energy to his leadership conversations. He was all about goal setting, giving recognition, and getting people fired up. His favourite expression was “push through”, something he often told employees when they raised concerns about their workload or capacity challenges. He was proud of how much his team could deliver, but as burnout crept in, his relentless positivity became exhausting. The team felt pressured to always perform at 110%, and some began hiding their struggles for fear of letting him down.

What once inspired them became a stress multiplier, and Jorge ended up with three employees on short-term stress leave.

All five of these leaders were doing what they thought was right. And they weren’t wrong. They just didn’t notice when their strengths started working against them.

BEST PRACTICES FOR BALANCING ACTS

So, how do you keep your soundboard balanced when the volume has crept up too high on one channel? How do you raise the volume on other channels to compensate? The following tips are some quick but powerful ways to ensure your leadership is landing the way you intend. These practices are grounded in real coaching tools and everyday leadership behaviours that can help you calibrate your leadership mix.

Make Feedback Normal, Not Formal

Build feedback into everyday conversation. The best leaders are curious, not just about ideas, outputs, metrics, and strategy, but about their own leadership impact. Ask: "What’s something I’m doing that’s getting in the way right now?"

Name Your Over-Strength

Introduce the strength/overstrength paradox concept to your team. Invite them to help you calibrate. It creates safety, builds trust, and diffuses the fear that giving feedback means they’re criticizing your character. Ask yourself: "Where might my team be seeing more of this strength than they need right now? What’s the unintended consequence I haven’t noticed yet?"

Coach the Strength Back to Centre

When a strength starts showing up too often or too intensely, it’s not about switching it off. It’s about adjusting the channel volume. Get back to the core purpose of the behaviour and check in on how it's being received. Ask yourself: "What’s the original intention here? What’s the ripple effect? What would ‘just enough’ look like?"

Use the 3-Point Leadership Lens

This quick tool helps leaders get out of autopilot and into alignment. Every time you lean on a strength, check:

  • is it aligned with the mission?

  • is it right for this moment?

  • is it working for the people?

What worked in the past may not land now, especially in times of change. Ask yourself: "Is this strength in service of the bigger picture – or is it just my default setting?"

Revisit Regularly

Strengths evolve. So should your leadership. Schedule quarterly self-check-ins, and invite an executive coach to help you explore your blind spots. Ask yourself: "What strengths have I been leaning on heavily this quarter? When I pause to consider whether they’re still fit for purpose, what do I notice?"

THE INVITATION

Leadership isn’t about turning every channel up to eleven. It’s about learning to engineer your soundboard. A little more clarity here, a little less volume there. Bringing in the bass line of strategy without drowning out the higher notes of empathy. The best leaders aren’t the loudest or smartest in the room. They’re the most attuned.

When your strength becomes someone else’s struggle – it’s time to rebalance. So here’s an opportunity to experiment: Be in relationship with your leadership strengths. Take the time to listen to each channel in relation to the other channels, and in relation to the overall mix. Notice what needs adjustment, what’s sitting just right in the mix, and what might need a gentle nudge back to centre.

THE LEADERSHIP ECHO CHAMBER: How Lack of Self-Awareness Undermines Leaders

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

You’re in a meeting, and a senior leader – let’s call him Mark – is running the show. Mark is confident. Mark is decisive. Mark is also completely oblivious to the fact that his team is disengaged, his jokes are falling flat, and his ‘inspirational’ speech is about as energizing as a Monday morning budget meeting.

Poor Mark has no idea. Not a hot clue. He believes he’s leading with impact when, in reality, his team is mentally drafting their resignation emails and counting down the hours until they can get the hell out of there.

This, my friends, is the silent dealbreaker of leadership: lack of self-awareness. And unlike poor strategy or bad financial decisions, this one doesn’t come with warning lights or colourful metrics in quarterly reports. It sneaks up quietly, erodes trust, and before you know it, you’re ‘that guy’; the leader people respect on paper but avoid in the lunchroom.

YOU CAN’T FIX WHAT YOU CAN’T SEE

I talk a lot about emotional intelligence with leaders. And we talk a lot about strategic vision, too. But if a leader’s self-awareness isn’t at the foundation of their leadership, it’s like building a house on quicksand; it looks great – for a while – until everything collapses.

Dr. Tasha Eurich is an organizational psychologist and researcher who found that 95% of people believe they are self-aware, but only 10-15% actually are. That means there’s a whopping number of well-intentioned leaders walking around blissfully unaware of how they’re actually showing up.

And just to dial up the discomfort even more, here’s an ironic twist: the higher up the ladder you go, the harder it becomes to get an honest mirror. Not because senior leaders suddenly lose their self-awareness, but because fewer people are willing to offer unfiltered truth. Power dynamics, fear of retaliation, or the assumption that “they must know what they’re doing” create an echo chamber of polished updates and sugar-coated feedback. Over time, this curated input distorts a leader’s sense of how they’re truly showing up. Not because they don’t care, but because they don’t see what others see. And when you can’t see yourself clearly, you make decisions based on a version of reality that doesn’t actually exist.

SO, WHAT HAPPENS WHEN LEADERS LACK SELF-AWARENESS?

When leaders don’t see their own blind spots, a few things start to happen:

1. THEY MISREAD THE ROOM

Ever sat in a meeting where a leader delivers a long-winded monologue about “open communication” while everyone nervously avoids eye contact? It’s excruciating. A lack of self-awareness means you might believe your words inspire collaboration when, in reality, your presence stifles it. The best leaders understand how their tone, body language, and energy affect others – because leadership isn’t just about what you say. It’s about how you make people feel.

2. THEY REPEAT PATTERNS THAT DON’T WORK

If multiple teams have questioned your “collaborative” style, dial up your curiosity about whether your version of collaboration feels like command-and-control to others. The signal might not be rejection – it might be resistance to a misalignment between intention and impact. Many leaders operate on autopilot, defaulting to behaviors they’ve picked up over the years without questioning whether they actually work. If you keep encountering the same challenges – team disengagement, turnover, low morale – it’s worth asking: What’s my role in this?

3. THEY ERODE TRUST WITHOUT REALIZING IT

Trust is the currency of leadership. Without it, you’re just a person with a fancy title. And the fastest way to lose trust? Being out of sync with how you impact others. Imagine a leader who preaches work-life balance but sends emails at midnight. Or one who claims to value innovation but shuts down every new idea. These disconnects create cognitive dissonance, and over time, people stop believing in you – not because you’re malicious, but because your actions don’t align with your words.

SELF-AWARENESS AS A LEADERSHIP SUPERPOWER

If you've read this far and are thinking, “Well, this definitely isn’t about me,” I’ve got news for you: based simply on the stats, it probably is. So, how do you become more self-aware?

Here are three ways to start sharpening your self-awareness muscle:

1. ASK FOR FEEDBACK (AND ACTUALLY LISTEN)

Most leaders claim they want feedback. But when they receive it, often their defensive mode kicks in faster than you can say “constructive criticism.”

Adam Grant, an organizational psychologist at Wharton, explains that the best leaders actively seek out and embrace uncomfortable truths. Instead of asking, “How am I doing?” try, “What’s one thing I could do better?” It invites honesty without putting people on the spot. (And here's a cool neuroscience nugget: challenging the brain to find 'one' thing will actually yield better results than saying 'is there anything I could do better?")

And when you receive feedback? Don’t justify. Don’t explain. Just say, “Thank you.” Let it sink in. Reflect on your reaction to it. Find the insights to help you build your self-awareness and then act on it. As Maya Angelou famously said, "Do the best you can until you know better. Then when you know better, do better."

2. PAY ATTENTION TO PATTERNS

Do people often say you interrupt? Do your teams seem hesitant to answer your questions? Does your direct report “have another meeting” when you ask for a quick chat?

Those are clues. Self-aware leaders look for patterns in their interactions – not just individual incidents. If the same feedback (or silence) keeps showing up, there’s something to explore.

Here's a useful exercise: keep a leadership journal. Each week, jot down observations about your interactions. Over time, patterns will emerge – ones you can either correct or capitalize on.

3. BUILD A REFLECTION PRACTICE

Harvard Business School research found that leaders who take time to reflect on their experiences perform significantly better than those who don’t. Even taking five minutes a day to jot down, “What went well today? What didn’t? What’s one thing I’d do differently tomorrow?” – can shift how you lead.

Reflection doesn’t mean dwelling on mistakes – it means learning from them. Reflection doesn’t require a retreat or a journal filled with profound musings. Even a few quiet minutes can offer surprising clarity that can open the door to greater self-awareness (the kind of growth that most leaders say they want but rarely make time for).

YOUR IMPACT MATTERS MORE THAN YOUR INTENTION

You might intend to be a compassionate, visionary leader. But if your impact doesn’t align with your intention, you’re missing the mark. Great leaders – truly great ones – aren’t the ones who are always right. They’re the ones who are always learning. So, here’s the tough question: are you actively cultivating self-awareness, or just hoping it happens by osmosis? Don’t wait to find out the hard way that you’ve been Mark all along.

The silent dealbreaker isn’t a lack of skill, ambition, or intelligence. It’s the inability to see yourself clearly. And high-performing leaders make sure they never stop looking.